Source - Alliance News

Netcall PLC on Tuesday said that trading has continued in line with management expectations in the first half, thanks to increased demand for its Liberty Cloud solutions.

The Bedford-based customer engagement software provider said it had seen strong uptake from new customers, driving double-digit growth in annual contract value and robust profitability.

Netcall also noted that interest in cloud-based contact centre solutions has continued from last year, with the first cloud contact centre customers now successfully migrated and live within a single public cloud environment.

‘The group’s strong pipeline and healthy balance sheet, together with an innovative product road map, including investment in artificial intelligence and intelligent automation to serve a growing market, underpin the board’s confidence in the group’s continuing success,’ Netcall said.

Netcall shares were trading 4.2% higher at 87.00 pence each in London on Tuesday morning.

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