We have Level 1 accreditation to the Banknote Ethics Initiative (last recertification in 2020 following external audit), which provides governments and central banks with assurance regarding our ethical standards and business practices.

Our commitment to ethical standards is articulated in the Code of Business Principles. This is supported by underlying policies which are reviewed regularly and enforced robustly. There is zero tolerance to non-compliance, and it is dealt with through disciplinary procedures.

We have a focus on raising awareness through local Ethics Champions as well as training on anti-bribery and corruption, and competition law. Our policies and processes are independently audited.

Our rigorous process for the appointment, management and remuneration of TPPs operates independently of the sales function. The behaviours of TPPs are strictly monitored and the TPP process is overseen by the General Counsel and Company Secretary, who reports directly to the Board on these matters. This is further enhanced by external due diligence checks.

Our whistleblowing policy and associated procedures are integral aspects of the compliance framework, which is complemented by a whistleblowing hotline.

We operate an enhanced end to end quality management system with defined standards and acceptable limits for all products across all production sites. The process is run by dedicated quality professionals. All manufacturing sites are certified to ISO 9001:2015 quality management system standards.

The business has developed a strong leadership commitment and an aligned Executive Leadership Team.

We are executing the Turnaround Plan to:

1. Provide clear objectives classified into Run, Fix and Transform.

2. Cascade clear and concise objectives via business units and support functions, to provide line of sight to strategy and link business as usual with longer term goals.

3. Provide a robust prioritisation process with regular reviews of programmes and projects.

Our aim is to continue to provide clear process improvement programmes across several areas of the business.

De La Rue have set a goal to reach carbon net zero by 2030 in our own operations and the areas under our own operational control. We have commenced a "Transform Sustainability" programme to address the key areas of energy reduction, increasing our use of renewables, reducing our waste and reducing our reliance on the use of plastics in packaging. We are also focusing on providing recycling solutions for end of life polymer banknote products. We continue to work with our customers and partners to reduce the carbon impact of our products.

Our corporate information security management system is certified to the ISO27001:2013 Information Security standard. This is supported by an independent information security team which is focused on ensuring that all hardware and software deployed is compliant with built in security.

We maintain a strict control environment to enforce disciplined software development and information security practices and behaviours. Several key technical controls are in place to manage this risk, including agile software development techniques, behaviour analytics, quality reviews, regular testing, network segregation, access restrictions, system monitoring, security reviews and vulnerability assessments of infrastructure and applications.

We also conduct supplier reviews on a risk basis and ensure all our employees undertake mandatory information security
e-learning.

Our processes and policies are monitored and audited internally and externally.

Key suppliers are monitored and managed through supplier analytics, contract management programmes and digitised contract management tools. This ensures that all key supplier contracts have been reviewed on their financial strength and their ability to deliver to our quality standards and security, as well as their business continuity arrangements as a part of the onboarding process. Key suppliers are audited on a rotational basis and have a recovery plan in case of failure.

As a contingency, alternative suppliers are pre-qualified wherever possible and where necessary we retain higher levels of stocks.

We have dedicated security personnel, robust standardised physical security and materials control policies and procedures at our production sites, which reduce the risk of inadvertent loss or theft during manufacturing. This is overseen and monitored by Group Security, HSE and Risk to ensure compliance. Vetting of personnel, training and auditing is conducted in line with the Group Baseline Security Manual (our security policies). All manufacturing sites are now vertically aligned to ISO14298:2013 and INTERGRAF certification Requirements. All the finished product manufacturing sites certified to Central Bank level, as testament of our commitment to product security.

We apply risk assessed stringent operational procedures - and use vetted and approved carriers and personnel - to handle movements of security materials between our sites and onward delivery to customers. All movements are monitored, risk managed and conducted in line with Transported Asset Protection Association standards.

We ensure that product security verification and reconciliation are embedded and monitored throughout all sites to ensure that product is stored, shipped, reconciled and destroyed securely and safely. We also maintain a comprehensive global insurance programme.

We utilise strong policies and processes to ensure national and international sanction compliance. This is overseen by the Sanctions Board and internal and external auditing of the programme.

Commercial opportunities are considered against the sanction risk as standard within the request for approval process and we utilise customer relationship management systems to identify medium and high sanction risk opportunities. If identified these are investigated by legal, treasury and commercial teams to ensure compliance.

As part of De La Rue's response to COVID-19, the business has invoked a long-standing Pandemic Incident Management Plan throughout the Group, and all sites are working towards the following four key objectives:

1. Ensuring the safety of our employees and their families.

2. Playing our part in restricting the spread of the virus.

3. Continuing to run the business, serving our customers worldwide with the timely provision of high-quality products and services.

4. Ensuring that De La Rue emerges resilient to the impact of the pandemic.

Our manufacturing sites are spread across several sites in the UK, Malta, Kenya, North America and Sri Lanka which allows us the ability to reprioritise and potentially relocate production in the event of a business continuity incident.