Direct Line Group: Board changes

The Board of Direct Line Insurance Group plc ('DLG') announces that Carol Hagh will be appointed as an independent Non-Executive Director and a member of the Nomination and Governance Committee with effect from 1 April 2024 and that Jon Greenwood, formerly Acting Chief Executive Officer, has today stepped down as an Executive Director.

Carol's career has spanned actuarial services and technology consultancy; brand, marketing and customer strategic development; board and executive search, in which she led Spencer Stuart's UK insurance practice; and senior executive coaching. In senior leadership roles in general insurance, she was responsible for digital transformation, direct channel development, and proposition design. She has led customer-centric culture transformation and data-driven approaches to improving customer satisfaction.

Danuta Gray, Chair, said: 'I am delighted to be welcoming Carol Hagh to DLG's Board, to which Carol will contribute her expertise in insurance, brand and customer strategy, as well as her expertise in digital-, data- and technology-led solutions in retail markets. I would like to thank Jon for his outstanding stewardship of the Group for the past year, for building and crystallising the value of the brokered commercial business and for leading the restoration of DLG's capital strength and Motor insurance profitability.'

Carol Hagh commented: 'DLG has some of the most recognised and trusted brands in UK general insurance and I am looking forward to supporting the Board and the management team in refreshing DLG's strategy and driving the delivery of good outcomes for customers.'

Jon Greenwood, outgoing Acting Chief Executive Officer, said: 'It has been an extraordinary privilege to lead DLG, which has some of the most dedicated people in UK general insurance. I am confident that, in Adam Winslow, I have handed over to a deeply experienced, energetic and talented Chief Executive Officer who is determined to realise the potential of DLG's unique assets on behalf of all stakeholders.'

For further information, please contact:

Roger Clifton

Company Secretary

Tel: +44 (0)7710 179 939

Paul Smith

Director of Business Performance, Reporting and Investor Relations

Tel: +44 (0)7795 811 263

Alan Oliver

Group Communications

Tel: +44 (0)7385 481 295

Note: remuneration arrangements for Jon Greenwood will be published on the Company's website.

LEI: 213800FF2R23ALJQOP04